Our Terms of Use

1. Liability for Damage:

• The company is not responsible for any leakage, shortage, breakage, or damage caused by rain, fire, or weather conditions, with the sender being accountable for proper packing.

​​

2. Risk Acknowledgment for Fresh Fruits:

• Fresh fruits are transported at the consignor's absolute risk, recognizing the possibility of spoilage during transit.

3. Dispatch and Delivery:

• Goods will be dispatched promptly, either in one lot or in parts for convenience.

• Delivery occurs at the company's godown or, upon request, at the consignee's office.

​

4. Immediate Acceptance:

• Goods must be accepted immediately upon the truck's arrival at the site.

​

5. Claims and Responsibility:

• Claims related to goods receipt must be submitted within two days; otherwise, they will not be entertained.

• The company disclaims responsibility for delays or losses due to accidents, strikes, or factors beyond its control.

• Claims will not be considered once delivery and receipts are completed.

​

6. Value Assessment and Additional Charges:

• The company holds no responsibility if octroi or customs authorities assess the goods at a higher value.

• In case of any variance in weight, charges will be based on the actual weight found, plus an additional 25% to cover discrepancies.

​

7. Notification of Non-Arrival:

• Non-arrival of goods within one month must be notified; otherwise, the company is not liable for subsequent claims.

​

8. Storage and Discharge:

• If the consignee fails to take delivery within fifteen days, the company reserves the right to discharge or place the goods in a public auction.

• The sender is held responsible for any arrears due to the company after deducting the sale proceeds of the goods.

​

9. Insurance and Disputes:

• Consignors must insure goods for transit risks like fire and theft.

• Disputes about the Goods Receipt are subject to Palghar Jurisdiction and, if unresolved, to arbitration under the Indian Arbitration Act.

​

10. Accessibility and Insurance Requirement:

• In locations inaccessible to trucks, the consignee must accept goods at the nearest accessible place by paying full freight to the driver.

• Goods valued above Rs. 100 must be insured; otherwise, the company disclaims responsibility.